Payment Policy

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# Payment Policy – Kavonra

**Last Updated:** October 23, 2026

At **Kavonra**, we strive to make shopping for your little ones simple, safe, and convenient. We offer children's scooters, electric ride-on cars, and other exciting products designed to bring fun to every family.

This Payment Policy explains the payment methods, payment processing, order verification, and related terms applicable to purchases made through our online store.

By placing an order with Kavonra, you agree to the terms outlined in this policy.

## 1. Accepted Payment Methods

Kavonra accepts payment methods available at checkout, which may include:

- **Credit and Debit Cards:** Visa, Mastercard, American Express, and other supported card providers.
- **PayPal:** Where available and supported at checkout.
- **Other Online Payment Methods:** Additional payment options may be offered depending on availability.

The payment methods available for your order will be displayed during checkout.

## 2. Payment Processing

All payments must be completed using an available payment method provided at checkout.

For online payments:

- Payment is processed through our supported payment providers.
- Orders may be processed after successful payment authorization.
- Payment confirmation may be provided through email or other available communication channels.
- Orders may be delayed if payment authorization or verification is unsuccessful.

Kavonra does not guarantee that every payment method will be available for every order.

## 3. Cash on Delivery

Cash on Delivery (COD) is available only if it is specifically offered at checkout for your location and order.

If COD is available, customers must pay the applicable order amount to the delivery provider upon receiving their order.

Customers are responsible for providing accurate delivery information and ensuring that someone is available to receive the package and complete payment.

## 4. Product Prices and Currency

All product prices are displayed in the currency shown on our website or during checkout.

Prices may change without prior notice. However, the price applicable to your order will generally be the price displayed when the order is placed, subject to order confirmation and correction of pricing errors.

Any applicable shipping charges, taxes, or additional fees will be displayed during checkout before payment is completed.

## 5. Order Confirmation

After placing an order, customers may receive an order confirmation by email.

An order confirmation indicates that we have received your order. It does not necessarily mean that the order has been shipped or that all payment verification procedures have been completed.

Kavonra reserves the right to review and verify orders before processing or shipment.

We may contact customers to confirm order details, delivery information, or payment status.

## 6. Payment Security

We take reasonable measures to help protect customer payment information.

Payments made through our website are processed using supported payment providers and their applicable security procedures.

Kavonra does not intend to store customers' complete credit or debit card information directly.

Customers should never share their payment passwords, PINs, or one-time verification codes with anyone claiming to represent Kavonra.

## 7. Failed or Duplicate Payments

If a payment fails, customers should check their payment provider or financial institution before attempting another transaction.

If you believe that you have been charged more than once for the same order, please contact our customer support team.

Please provide your order number and relevant transaction information so we can investigate.

Verified duplicate payments will be reviewed and resolved appropriately.

## 8. Order Cancellation and Refunds

Customers who wish to cancel an order should contact Kavonra as soon as possible.

Orders that have not yet been processed or shipped may be eligible for cancellation.

Once an order has been shipped, cancellation may no longer be possible.

Refund eligibility, return conditions, and refund processing procedures are governed by our applicable Return and Refund Policy.

Approved refunds will generally be issued to the original payment method where possible.

Refund processing times may vary depending on the payment provider and financial institution.

## 9. Incorrect Payments and Pricing Errors

If an incorrect payment amount is charged or a payment is received for an order that cannot be fulfilled, customers should contact our support team.

Kavonra will review the situation and, where appropriate, arrange a refund or other suitable resolution.

We reserve the right to cancel or correct orders affected by significant pricing errors, payment processing issues, or inaccurate product information.

If payment has already been received for an order that is cancelled, any applicable refund will be handled according to our Refund Policy.

## 10. Taxes and Additional Charges

Customers are responsible for any applicable taxes, shipping charges, or additional fees associated with their purchase, where required.

Applicable charges will be displayed during checkout whenever possible.

Customers should review their order total before completing payment.

## 11. Contact Information

If you have questions about payments, billing, order confirmation, or payment-related issues, please contact us using the information below.

**Trade Name:** Kavonra

**Email:** [support@kavonra.com](mailto:support@kavonra.com)

**Phone:** +1 (620) 793-4226

**Business Address:**

2123 Main St\
Great Bend, KS 67530\
United States